---
title: "Ticket Related Information"
method: GET
path: "/api/v2/tickets/{ticket_id}/related"
tags: ["Tickets"]
---

# Ticket Related Information

`GET /api/v2/tickets/{ticket_id}/related`

The request returns a data object with the following properties:

| Name                | Type    | Comment
| ------------------- | ------- | -------
| topic_id            | string  | Related topic in the Web portal (deprecated feature)
| jira_issue_ids      | array   | Array of associated jira issues
| followup_source_ids | array   | Sources to follow up
| from_archive        | boolean | Is true if the current ticket is archived
| incidents           | integer | A count of related incident occurrences

#### Allowed For

* Agents

## Path parameters

- `ticket_id` integer, required

## Response `200`

Successful response

- TicketRelatedInformation
  - `followup_source_ids` string[]
  - `from_archive` boolean — Is true if the current ticket is archived
  - `incidents` integer — A count of related incident occurrences
  - `jira_issue_ids` string[]
  - `topic_id` string, nullable — Related topic in the Web portal (deprecated feature)

---

[API](https://skmtc.dev/botbrains-io/apis/support-api.md) · [All operations](https://skmtc.dev/botbrains-io/apis/support-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/botbrains-io/support-api/revisions/d53eac07ba68/schema)