---
title: "Create Ticket Form"
method: POST
path: "/api/v2/ticket_forms"
tags: ["Ticket Forms"]
---

# Create Ticket Form

`POST /api/v2/ticket_forms`

#### Allowed For

* Admins

## Response `201`

Created response

- TicketFormResponse
  - `ticket_form` TicketFormObject
    - `active` boolean — If the form is set as active
    - `agent_conditions` object[] — Array of condition sets for agent workspaces
    - `created_at` string, date-time — The time the ticket form was created
    - `default` boolean — Is the form the default form for this account
    - `deleted_at` string, date-time — The time the ticket form was deleted
    - `display_name` string — The name of the form that is displayed to an end user
    - `end_user_conditions` object[] — Array of condition sets for end user products. Sending an empty array `[]` removes the end user conditions from the form.
    - `end_user_visible` boolean — Is the form visible to the end user
    - `id` integer — Automatically assigned when creating ticket form
    - `in_all_brands` boolean — Is the form available for use in all brands on this account
    - `name` string, required — The name of the form
    - `position` integer — The position of this form among other forms in the account, i.e. dropdown
    - `raw_display_name` string — The dynamic content placeholder, if present, or the "display_name" value, if not. See [Dynamic Content Items](/api-reference/ticketing/ticket-management/dynamic_content/)
    - `raw_name` string — The dynamic content placeholder, if present, or the "name" value, if not. See [Dynamic Content Items](/api-reference/ticketing/ticket-management/dynamic_content/)
    - `restricted_brand_ids` integer[] — ids of all brands that this ticket form is restricted to
    - `ticket_field_ids` integer[] — ids of all ticket fields which are in this ticket form. The products use the order of the ids to show the field values in the tickets
    - `updated_at` string, date-time — The time of the last update of the ticket form
    - `url` string — URL of the ticket form

---

[API](https://skmtc.dev/botbrains-io/apis/support-api.md) · [All operations](https://skmtc.dev/botbrains-io/apis/support-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/botbrains-io/support-api/revisions/d53eac07ba68/schema)