---
title: "Show Satisfaction Rating"
method: GET
path: "/api/v2/satisfaction_ratings/{satisfaction_rating_id}"
tags: ["Satisfaction Ratings"]
---

# Show Satisfaction Rating

`GET /api/v2/satisfaction_ratings/{satisfaction_rating_id}`

Returns a specific satisfaction rating. You can get the id from
the [List Satisfaction Ratings](#list-satisfaction-ratings) endpoint.

#### Allowed For

 * Admins

## Path parameters

- `satisfaction_rating_id` integer, required

## Response `200`

Success response

- SatisfactionRatingResponse
  - `satisfaction_rating` SatisfactionRatingObject[]
    - `assignee_id` integer, required — The id of agent assigned to at the time of rating
    - `comment` string — The comment received with this rating, if available
    - `created_at` string, date-time — The time the satisfaction rating got created
    - `group_id` integer, required — The id of group assigned to at the time of rating
    - `id` integer — Automatically assigned upon creation
    - `reason` string — The reason for a bad rating given by the requester in a follow-up question. Satisfaction reasons must be [enabled](https://support.zendesk.com/hc/en-us/articles/223152967)
    - `reason_code` integer — The default reasons the user can select from a list menu for giving a negative rating. See [Reason codes](/api-reference/ticketing/ticket-management/satisfaction_reasons/#reason-codes) in the Satisfaction Reasons API. Can only be set on ratings with a `score` of "bad". Responses don't include this property
    - `reason_id` integer — id for the reason the user gave a negative rating. Can only be set on ratings with a `score` of "bad". To get a descriptive value for the id, use the [Show Reason for Satisfaction Rating](/api-reference/ticketing/ticket-management/satisfaction_reasons/#show-reason-for-satisfaction-rating) endpoint
    - `requester_id` integer, required — The id of ticket requester submitting the rating
    - `score` string, required — The rating "offered", "unoffered", "good" or "bad"
    - `ticket_id` integer, required — The id of ticket being rated
    - `updated_at` string, date-time — The time the satisfaction rating got updated
    - `url` string — The API url of this rating

---

[API](https://skmtc.dev/botbrains-io/apis/support-api.md) · [All operations](https://skmtc.dev/botbrains-io/apis/support-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/botbrains-io/support-api/revisions/d53eac07ba68/schema)