---
title: "Show Support Address"
method: GET
path: "/api/v2/recipient_addresses/{support_address_id}"
tags: ["Support Addresses"]
---

# Show Support Address

`GET /api/v2/recipient_addresses/{support_address_id}`

#### Allowed For

* Admins
* Agents

## Response `200`

Success response

- SupportAddressResponse
  - `recipient_address` SupportAddressObject
    - `brand_id` integer — The ID of the [brand](/api-reference/ticketing/account-configuration/brands/)
    - `cname_status` 'unknown' | 'verified' | 'failed' — Whether all of the required CNAME records are set. Possible values: "unknown", "verified", "failed"
    - `created_at` string, date-time — When the address was created
    - `default` boolean — Whether the address is the account's default support address
    - `dns_results` 'verified' | 'failed' — Verification statuses for the domain and CNAME records. Possible types: "verified", "failed"
    - `domain_verification_code` string — Verification string to be added as a TXT record to the domain. Possible types: string or null.
    - `domain_verification_status` 'unknown' | 'verified' | 'failed' — Whether the domain verification record is valid. Possible values: "unknown", "verified", "failed"
    - `email` string, required — The email address. You can't change the email address of an existing support address.
    - `forwarding_status` 'unknown' | 'waiting' | 'verified' | 'failed' — Status of email forwarding. Possible values: "unknown", "waiting", "verified", or "failed"
    - `id` integer — Automatically assigned when created
    - `name` string — The name for the address
    - `spf_status` 'unknown' | 'verified' | 'failed' — Whether the SPF record is set up correctly. Possible values: "unknown", "verified", "failed"
    - `updated_at` string, date-time — When the address was updated

---

[API](https://skmtc.dev/botbrains-io/apis/support-api.md) · [All operations](https://skmtc.dev/botbrains-io/apis/support-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/botbrains-io/support-api/revisions/d53eac07ba68/schema)