---
title: "Permanently Delete User"
method: DELETE
path: "/api/v2/deleted_users/{deleted_user_id}"
tags: ["Users"]
---

# Permanently Delete User

`DELETE /api/v2/deleted_users/{deleted_user_id}`

Before permanently deleting a user, you must delete the user first. See [Delete User](/api-reference/ticketing/users/users/#delete-user).

WARNING: Permanently deleting a user deletes all of their information. This information is not recoverable.

#### Permanent user deletion rate limit

You can permanently delete 700 users every 10 minutes.
The rate limiting mechanism behaves as described in
[Rates Limits](/api-reference/introduction/rate-limits/#monitoring-your-request-activity) in the API introduction.
Zendesk recommends that you obey the Retry-After header values.

#### Allowed For

* Admins and [agents in custom roles with permission](https://support.zendesk.com/hc/en-us/articles/4408882153882#topic_cxn_hig_bd) to manage end users or team members

## Response `200`

Success response

- DeletedUserResponse
  - `deleted_user` DeletedUserObject
    - `active` boolean, required
    - `created_at` string, required
    - `email` string, required
    - `id` integer, required
    - `locale` string, required
    - `locale_id` integer, required
    - `name` string, required
    - `organization_id` integer, required
    - `phone` string, nullable, required
    - `photo` object, nullable, required
    - `role` string, required
    - `shared_phone_number` string, nullable, required
    - `time_zone` string, required
    - `updated_at` string, required
    - `url` string, required

---

[API](https://skmtc.dev/botbrains-io/apis/support-api.md) · [All operations](https://skmtc.dev/botbrains-io/apis/support-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/botbrains-io/support-api/revisions/d53eac07ba68/schema)