---
title: "Update Many Automations"
method: PUT
path: "/api/v2/automations/update_many"
tags: ["Automations"]
---

# Update Many Automations

`PUT /api/v2/automations/update_many`

**Note**: You might be restricted from updating some default automations. If included in a bulk update, the unrestricted automations will be updated.

#### Allowed For

* Agents

#### Request Parameters

The PUT request expects an `automations` object that lists the automations to update.

Each automation may have the following properties:

| Name     | Mandatory | Description
| -------- | --------- | -----------
| id       | yes       | The ID of the automation to update
| position | no        | The new position of the automation
| active   | no        | The active status of the automation (true or false)

#### Example Request

```js
{
  "automations": [
    {"id": 25, "position": 3},
    {"id": 23, "position": 5},
    {"id": 27, "position": 9},
    {"id": 22, "position": 7}
  ]
}
```

## Response `200`

Success response

- AutomationsResponse
  - `automations` AutomationObject[]
    - `actions` ActionObject[] — An object describing what the automation will do. See [Actions reference](/documentation/ticketing/reference-guides/actions-reference)
      - `field` string — The name of a ticket field to modify
      - `value` string — The new value of the field
    - `active` boolean — Whether the automation is active
    - `conditions` ConditionsObject — An object that describes the conditions under which the automation will execute. See [Conditions reference](/documentation/ticketing/reference-guides/conditions-reference)
      - `all` ConditionObject[] — Logical AND. Tickets must fulfill all of the conditions to be considered matching
        - `field` string — The name of a ticket field
        - `operator` string — A comparison operator
        - `value` string — The value of a ticket field
      - `any` ConditionObject[] — Logical OR. Tickets may satisfy any of the conditions to be considered matching
        - `field` string — The name of a ticket field
        - `operator` string — A comparison operator
        - `value` string — The value of a ticket field
    - `created_at` string, date-time — The time the automation was created
    - `default` boolean — If true, the automation is a default automation
    - `id` integer — Automatically assigned when created
    - `position` integer — The position of the automation which specifies the order it will be executed
    - `raw_title` string — The raw title of the automation
    - `title` string — The title of the automation
    - `updated_at` string, date-time — The time of the last update of the automation
  - `count` integer
  - `next_page` string, nullable
  - `previous_page` string, nullable

---

[API](https://skmtc.dev/botbrains-io/apis/support-api.md) · [All operations](https://skmtc.dev/botbrains-io/apis/support-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/botbrains-io/support-api/revisions/d53eac07ba68/schema)