---
title: "Changes to Create Ticket"
method: POST
path: "/api/v2/tickets"
---

# Changes to Create Ticket

`POST /api/v2/tickets`

> Every recorded change to this operation, newest first.
> 29 revisions in range; 1 not diffed.

## Timeline

Changed in 5 of 29 revisions.

- **2025-12-09** `ac78d8660e75`: 1 breaking, 1 info
- **2025-12-09** `1690b37f3321`: 1 breaking, 1 info
- **2025-12-09** `7d50c5ac9276`: 1 info
- **2025-12-09** `64859fd9c8bf`: 2 breaking
- **2025-06-13** `4799eea0d139`: 13 warning, 2 info

## Changes

- **2025-12-09** `ac78d8660e75`: 1 breaking, 1 info
  - response property `ticket/custom_fields/items/value` list-of-types was widened by adding types `number` to media type `application/json` of response `201`
  - request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/value` list-of-types was widened by adding types `number` to media type `application/json`
- **2025-12-09** `1690b37f3321`: 1 breaking, 1 info
  - response property `ticket/custom_fields/items/value` list-of-types was widened by adding types `array` to media type `application/json` of response `201`
  - request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/value` list-of-types was widened by adding types `array` to media type `application/json`
- **2025-12-09** `7d50c5ac9276`: 1 info
  - request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/value` list-of-types was widened by adding types `boolean and integer` to media type `application/json`
- **2025-12-09** `64859fd9c8bf`: 2 breaking
  - the response property `ticket/custom_fields/items/value` became nullable for the status `201`
  - response property `ticket/custom_fields/items/value` list-of-types was widened by adding types `boolean and integer` to media type `application/json` of response `201`
- **2025-06-13** `4799eea0d139`: 13 warning, 2 info
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/active`
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/custom_field_options`
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/description`
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/key`
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/position`
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/raw_description`
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/raw_title`
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/regexp_for_validation`
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/relationship_filter`
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/relationship_target_type`
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/tag`
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/title`
  - removed the request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/type`
  - added the new optional request property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/value`
  - the request optional property `ticket/allOf[#/components/schemas/TicketUpdateInput]/custom_fields/items/id` became not read-only

---

[Operation](https://skmtc.dev/botbrains-io/apis/support-api/docs/api/v2/tickets/post.md) - [API](https://skmtc.dev/botbrains-io/apis/support-api.md) - [Page](https://skmtc.dev/botbrains-io/apis/support-api/changes/api/v2/tickets/post)