---
title: "Changes to Create Ticket or Voicemail Ticket"
method: POST
path: "/api/v2/channels/voice/tickets"
---

# Changes to Create Ticket or Voicemail Ticket

`POST /api/v2/channels/voice/tickets`

> Every recorded change to this endpoint, newest first.
> 29 revisions in range; 1 not diffed.

## Timeline

Changed in 3 of 29 revisions.

- **2025-12-09** `ac78d8660e75` — 1 breaking
- **2025-12-09** `1690b37f3321` — 1 breaking
- **2025-12-09** `64859fd9c8bf` — 2 breaking

## Changes

- **2025-12-09** `ac78d8660e75` — 1 breaking
  - response property `ticket/custom_fields/items/value` list-of-types was widened by adding types `number` to media type `application/json` of response `201`
- **2025-12-09** `1690b37f3321` — 1 breaking
  - response property `ticket/custom_fields/items/value` list-of-types was widened by adding types `array` to media type `application/json` of response `201`
- **2025-12-09** `64859fd9c8bf` — 2 breaking
  - the response property `ticket/custom_fields/items/value` became nullable for the status `201`
  - response property `ticket/custom_fields/items/value` list-of-types was widened by adding types `boolean and integer` to media type `application/json` of response `201`

---

[Operation](https://skmtc.dev/botbrains-io/apis/support-api/docs/api/v2/channels/voice/tickets/post.md) · [API](https://skmtc.dev/botbrains-io/apis/support-api.md) · [Page](https://skmtc.dev/botbrains-io/apis/support-api/changes/api/v2/channels/voice/tickets/post)