---
title: "botBrains (@botbrains-io)"
description: "AI chatbot and agent software for customer support."
account: "botbrains-io"
---

# botBrains

AI chatbot and agent software for customer support.

## APIs

2 public APIs with a stored document.
Each links to its markdown overview; the same address with
`/llms.txt` in place of `.md` lists its operations.
Changes across these APIs: https://skmtc.dev/botbrains-io/feed.md

- [Ship24 Tracking API](https://skmtc.dev/botbrains-io/apis/ship24-tracking-api.md): Shipment tracking: create and manage trackers, fetch tracking results, list couriers, receive webhooks
- [Support API](https://skmtc.dev/botbrains-io/apis/support-api.md): Support tickets: manage tickets, users, groups, macros, triggers, automations and SLAs