---
title: "Mark an order incident as resolved"
method: POST
path: "/orders/v3//{marketplaceTechnicalCode}/{accountId}/{beezUPOrderId}/closeIncident"
tags: ["Marketplaces - Orders V3 - Order"]
---

# Mark an order incident as resolved

`POST /orders/v3//{marketplaceTechnicalCode}/{accountId}/{beezUPOrderId}/closeIncident`

## Request

- Base URL: `https://api.beezup.com`
- URL: `https://api.beezup.com/orders/v3//{marketplaceTechnicalCode}/{accountId}/{beezUPOrderId}/closeIncident`
- Auth: none declared
- TypeScript: <https://skmtc.dev/beezup/apis/beezup-merchant-api/docs/orders/v3/:marketplaceTechnicalCode/:accountId/:beezUPOrderId/closeIncident/post.ts> (a function with typed inputs; its response is checked against the schema)

## Path parameters

- `marketplaceTechnicalCode` string, BeezUPMarketplaceTechnicalCode, required
- `accountId` integer, required
- `beezUPOrderId` string, BeezUPOrderId, required

## Query parameters

- `userName` string, required
- `testMode` boolean

## Request body

- CloseIncidentRequest
  - `order_Incident_ReasonCode` string, required: close incident reason

## Response `202`

Order incident closed successfully

## Other responses

- `400`: Invalid order change request, could not be send to the marketplace. Please check the body of this request.
- `503`: Service could not perform the request
- `default`: Occurs when something goes wrong

## Changes

- **2026-07-13** `557b7feddf8a`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/beezup/apis/beezup-merchant-api/changes/orders/v3/:marketplaceTechnicalCode/:accountId/:beezUPOrderId/closeIncident/post.md)

---

[API](https://skmtc.dev/beezup/apis/beezup-merchant-api.md) - [All operations](https://skmtc.dev/beezup/apis/beezup-merchant-api/llms.txt) - [OpenAPI document](https://skmtc.dev/beezup/apis/beezup-merchant-api/revisions/3d07c0591478?raw)