---
title: "List Tickets"
method: GET
path: "/tickets"
tags: ["support"]
---

# List Tickets

`GET /tickets`

## Request

- The document declares no server URL.
- Auth: API key in header `X-API-Key`
- TypeScript: <https://skmtc.dev/bedolagam/apis/remnawave-bot-admin-api/docs/tickets/get.ts> (a function with typed inputs; its response is checked against the schema)

Получение списка тикетов поддержки с пагинацией и фильтрами.

## Query parameters

- `limit` integer
- `offset` integer
- `status` 'open' | 'answered' | 'closed' | 'pending'
- `priority` string, nullable
- `user_id` integer, nullable

## Response `200`

Successful Response

- AppWebapiSchemasTicketsTicketResponse[]
  - `id` integer, required
  - `user_id` integer, required
  - `title` string, required
  - `status` string, required
  - `priority` string, required
  - `created_at` string, date-time, required
  - `updated_at` string, date-time, required
  - `closed_at` string, date-time, nullable
  - `user_reply_block_permanent` boolean, required
  - `user_reply_block_until` string, date-time, nullable
  - `messages` AppWebapiSchemasTicketsTicketMessageResponse[]
    - `id` integer, required
    - `user_id` integer, required
    - `message_text` string, required
    - `is_from_admin` boolean, required
    - `has_media` boolean, required
    - `media_type` string, nullable
    - `media_file_id` string, nullable
    - `media_caption` string, nullable
    - `created_at` string, date-time, required

## Other responses

- `422`: Validation Error

## Changes

- **2026-11-03** `2360876ff9c5`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/bedolagam/apis/remnawave-bot-admin-api/changes/tickets/get.md)

---

[API](https://skmtc.dev/bedolagam/apis/remnawave-bot-admin-api.md) - [All operations](https://skmtc.dev/bedolagam/apis/remnawave-bot-admin-api/llms.txt) - [OpenAPI document](https://skmtc.dev/bedolagam/apis/remnawave-bot-admin-api/revisions/2360876ff9c5?raw)