---
title: "Create Ticket"
method: POST
path: "/cabinet/tickets"
tags: ["Cabinet Tickets"]
---

# Create Ticket

`POST /cabinet/tickets`

## Request

- The document declares no server URL.
- Auth: HTTP bearer
- TypeScript: <https://skmtc.dev/bedolagam/apis/remnawave-bot-admin-api/docs/cabinet/tickets/post.ts> (a function with typed inputs; its response is checked against the schema)

Create a new support ticket.

## Request body

- TicketCreateRequest: Request to create a new ticket.
  - `title` string, required: Ticket title
  - `message` string, required: Initial message
  - `media_type` string, nullable: Media type: photo, video, document
  - `media_file_id` string, nullable: Telegram file_id of uploaded media
  - `media_caption` string, nullable: Media caption

## Response `200`

Successful Response

- TicketDetailResponse: Ticket with all messages.
  - `id` integer, required
  - `title` string, required
  - `status` string, required
  - `priority` string, required
  - `created_at` string, date-time, required
  - `updated_at` string, date-time, required
  - `closed_at` string, date-time, nullable
  - `is_reply_blocked` boolean
  - `messages` AppCabinetSchemasTicketsTicketMessageResponse[]
    - `id` integer, required
    - `message_text` string, required
    - `is_from_admin` boolean, required
    - `has_media` boolean
    - `media_type` string, nullable
    - `media_file_id` string, nullable
    - `media_caption` string, nullable
    - `created_at` string, date-time, required

## Other responses

- `422`: Validation Error

## Changes

- **2026-11-03** `2360876ff9c5`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/bedolagam/apis/remnawave-bot-admin-api/changes/cabinet/tickets/post.md)

---

[API](https://skmtc.dev/bedolagam/apis/remnawave-bot-admin-api.md) - [All operations](https://skmtc.dev/bedolagam/apis/remnawave-bot-admin-api/llms.txt) - [OpenAPI document](https://skmtc.dev/bedolagam/apis/remnawave-bot-admin-api/revisions/2360876ff9c5?raw)