---
title: "Offboarding de pessoa física"
method: PATCH
path: "/customers/{documentNumber}/cancel"
tags: ["Pessoa física"]
---

# Offboarding de pessoa física

`PATCH /customers/{documentNumber}/cancel`

## Request

- Base URL: `https://api-mtls.sandbox.bankly.com.br`
- URL: `https://api-mtls.sandbox.bankly.com.br/customers/{documentNumber}/cancel`
- Auth: HTTP bearer

<div class="bkly-ref-description">
  <p>Solicite o encerramento de vínculo comercial com cliente do tipo pessoa física (cancelamento de registro, contas, cartões e chaves Pix).</p> 
  <span class="bkly-ref-small-stable-tag">stable</span> 
  <span class="bkly-ref-scope-tag">scope: customer.cancel</span>
</div>
[block:callout]
{
  "type": "info",
  "title": "Nota",
  "body": "Para mais informações, confira a documentação [Offboarding de pessoa física](/docs/offboarding-pessoa-fisica)."
}
[/block]

## Parameters

- `#/paths/~1customers~1{documentNumber}/put/parameters/0` (unresolved $ref)
- `#/paths/~1business~1{documentNumber}/put/parameters/1` (unresolved $ref)
- `#/paths/~1business~1{documentNumber}/put/parameters/2` (unresolved $ref)

## Request body

- CancelRequest
  - `reason` 'HOLDER_REQUEST' | 'COMMERCIAL_DISAGREEMENT': Motivo do cancelamento.

## Other responses

- `202` (unresolved $ref)
- `400` (unresolved $ref)
- `403` (unresolved $ref)
- `404` (unresolved $ref)
- `409` (unresolved $ref)
- `422` (unresolved $ref)
- `500` (unresolved $ref)

---

[API](https://skmtc.dev/bankly/apis/registro-do-cliente.md) - [All operations](https://skmtc.dev/bankly/apis/registro-do-cliente/llms.txt) - [OpenAPI document](https://skmtc.dev/bankly/apis/registro-do-cliente/revisions/8062de128aa6?raw)