---
title: "Get service desk by id"
method: GET
path: "/rest/servicedeskapi/servicedesk/{serviceDeskId}"
tags: ["Servicedesk"]
---

# Get service desk by id

`GET /rest/servicedeskapi/servicedesk/{serviceDeskId}`

## Request

- Base URL: `https://your-domain.atlassian.net`
- URL: `https://your-domain.atlassian.net/rest/servicedeskapi/servicedesk/{serviceDeskId}`
- Auth: OAuth 2
  - Authorization code: `https://auth.atlassian.com/authorize`
  - Token URL: `https://auth.atlassian.com/oauth/token` scopes: `read:servicedesk-request`

This method returns a service desk. Use this method to get service desk details whenever your application component is passed a service desk ID but needs to display other service desk details.

**[Permissions](#permissions) required**: Permission to access the Service Desk. For example, being the Service Desk's Administrator or one of its Agents or Users.

## Path parameters

- `serviceDeskId` string, required

## Response `200`

Returns the requested service desk.

- ServiceDeskDTO
  - `_links` SelfLinkDTO
    - `self` string, uri
  - `id` string: ID of the service desk.
  - `projectId` string: ID of the peer project for the service desk.
  - `projectKey` string: Key of the peer project of the service desk.
  - `projectName` string: Name of the project and service desk.
  - `projectTypeKey` string: Key of the project type.

## Other responses

- `401`: Returned if the user is not logged in.
- `403`: Returned if the user does not have permission to complete this request.
- `404`: Returned if service desk does not exist.
- `500`: Internal Server Error.

## Changes

> 20 revisions in range; 3 not diffed.

- **2026-07-13** `bba7b3477d98`: 1 info
  - added the optional property `projectTypeKey` to the response with the `200` status

[Operation history](https://skmtc.dev/atlassian/apis/service-management-public-rest-api/changes/rest/servicedeskapi/servicedesk/:serviceDeskId/get.md)

---

[API](https://skmtc.dev/atlassian/apis/service-management-public-rest-api.md) - [All operations](https://skmtc.dev/atlassian/apis/service-management-public-rest-api/llms.txt) - [OpenAPI document](https://skmtc.dev/atlassian/apis/service-management-public-rest-api/revisions/fe02b1260fc7?raw)