---
title: "Revoke portal only access for user"
method: PUT
path: "/rest/servicedeskapi/customer/user/{accountId}/revoke-portal-only-access"
tags: ["Customer"]
---

# Revoke portal only access for user

`PUT /rest/servicedeskapi/customer/user/{accountId}/revoke-portal-only-access`

## Request

- Base URL: `https://your-domain.atlassian.net`
- URL: `https://your-domain.atlassian.net/rest/servicedeskapi/customer/user/{accountId}/revoke-portal-only-access`
- Auth: OAuth 2
  - Authorization code: `https://auth.atlassian.com/authorize`
  - Token URL: `https://auth.atlassian.com/oauth/token` scopes: `manage:servicedesk-customer`

This method revokes portal-only access for a particular user, removing their ability to log in to the Jira Service Management customer portal as a portal-only user. After revocation, the user cannot submit or view requests through the portal.

**[Permissions](#permissions) required:** Site administration (that is, member of the *site-admin* [group](https://confluence.atlassian.com/x/24xjL)).

## Path parameters

- `accountId` string, required

## Response `204`

Returned if the request is successful.

- unknown

## Other responses

- `401`: Returned if the user is not logged in.
- `403`: Returned if the user does not have permission to complete this request.
- `404`: Returned if the account ID is invalid.
- `500`: Internal Server Error.

## Changes

> 20 revisions in range; 3 not diffed.

- **2026-07-13** `bba7b3477d98`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/atlassian/apis/service-management-public-rest-api/changes/rest/servicedeskapi/customer/user/:accountId/revoke-portal-only-access/put.md)

---

[API](https://skmtc.dev/atlassian/apis/service-management-public-rest-api.md) - [All operations](https://skmtc.dev/atlassian/apis/service-management-public-rest-api/llms.txt) - [OpenAPI document](https://skmtc.dev/atlassian/apis/service-management-public-rest-api/revisions/fe02b1260fc7?raw)