---
title: "Changes to Get customer request by id or key"
method: GET
path: "/rest/servicedeskapi/request/{issueIdOrKey}"
---

# Changes to Get customer request by id or key

`GET /rest/servicedeskapi/request/{issueIdOrKey}`

> Every recorded change to this operation, newest first.
> 20 revisions in range; 3 not diffed.

## Timeline

Changed in 1 of 20 revisions.

- **2026-07-13** `bba7b3477d98`: 4 info

## Changes

- **2026-07-13** `bba7b3477d98`: 4 info
  - added the optional property `requestType/allOf[#/components/schemas/RequestTypeDTO]/canCreateRequest` to the response with the `200` status
  - added the optional property `requestType/allOf[#/components/schemas/RequestTypeDTO]/restrictionStatus` to the response with the `200` status
  - added the optional property `serviceDesk/allOf[#/components/schemas/ServiceDeskDTO]/projectTypeKey` to the response with the `200` status
  - added the optional property `summary` to the response with the `200` status

---

[Operation](https://skmtc.dev/atlassian/apis/service-management-public-rest-api/docs/rest/servicedeskapi/request/:issueIdOrKey/get.md) - [API](https://skmtc.dev/atlassian/apis/service-management-public-rest-api.md) - [Page](https://skmtc.dev/atlassian/apis/service-management-public-rest-api/changes/rest/servicedeskapi/request/:issueIdOrKey/get)