---
title: "Get incident template"
method: GET
path: "/stakeholder-comms/cloudId/{cloudId}/api/incidents/templates/{incidentTemplateId}"
tags: ["Status Page"]
---

# Get incident template

`GET /stakeholder-comms/cloudId/{cloudId}/api/incidents/templates/{incidentTemplateId}`

## Request

- Base URL: `https://api.atlassian.com/jsm/ops`
- URL: `https://api.atlassian.com/jsm/ops/stakeholder-comms/cloudId/{cloudId}/api/incidents/templates/{incidentTemplateId}`
- Auth: one of:
  - HTTP basic
  - OAuth 2
    - Authorization code: `https://auth.stg.atlassian.com/authorize`
    - Token URL: `https://auth.stg.atlassian.com/oauth/token` scopes: `read:stakeholder-comms.incident:jira-service-management`

Get an incident template by its ID.

## Path parameters

- `incidentTemplateId` string, required

## Response `200`

Returned if the request is successful.

- StakeholderCommsIncidentTemplateResponse: Response containing an incident template.
  - `incidentTemplate` StakeholderCommsIncidentTemplate: Incident template used by Stakeholder Comms.
    - `id` string: Identifier of the incident template.
    - `pageId` string: Page this template belongs to.
    - `name` string: Name of the template.
    - `body` string: Body content of the template.
    - `title` string: Title of the template.
    - `groupId` string: Group identifier for the template.
    - `updateStatus` 'INVESTIGATING' | 'IDENTIFIED' | 'MONITORING' | 'RESOLVED': Status to set when using this template.
    - `shouldTweet` boolean: Whether to post a tweet when this template is used.
    - `shouldSendNotifications` boolean: Whether to send notifications when this template is used.
    - `createAt` string, date-time: When the template was created.
    - `updatedAt` string, date-time: When the template was last updated.
  - `error` string: Error message, if the operation was not successful.

## Other responses

- `400`: Returned if the request is invalid.
- `401`: Returned if the authentication credentials are incorrect.
- `403`: Returned if the user does not have permission to view the incident template.
- `404`: Returned if the incident template is not found.
- `500`: Returned if an internal server error occurs.

---

[API](https://skmtc.dev/atlassian/apis/jsm-operations-api.md) - [All operations](https://skmtc.dev/atlassian/apis/jsm-operations-api/llms.txt) - [OpenAPI document](https://skmtc.dev/atlassian/apis/jsm-operations-api/revisions/804cddbe79aa?raw)