---
title: "Topics, hours, attachment limits and any current support notice, for opening a support request."
method: GET
path: "/support/config"
tags: ["support"]
---

# Topics, hours, attachment limits and any current support notice, for opening a support request.

`GET /support/config`

## Request

- Base URL: `https://api.agentisend.com`
- URL: `https://api.agentisend.com/support/config`
- Auth: HTTP bearer

## Response `200`

Success

- GetSupportConfigReply
  - `notice` object, nullable, required
    - `markdown` string, required
    - `until` string, date-time, nullable, required
  - `hours_label` string, required
  - `response_time_label` string, required
  - `scale_response_time_label` string, required
  - `topics` object[], required
    - `id` 'sending' | 'domains' | 'deliverability' | 'guardrails_and_limits' | 'trust_and_appeals' | 'webhooks' | 'api_sdk_mcp' | 'billing' | 'account_and_security' | 'other', required
    - `label` string, required
  - `attachment_limits` object, required
    - `max_files_per_message` integer, required
    - `max_bytes_per_file` integer, required
    - `max_bytes_per_message` integer, required

## Other responses

- `401`: No usable credential was sent. Codes: missing_api_key, session_required, mfa_required.
- `429`: A rate, quota or ramp ceiling was reached. Codes: onboarding_daily_cap_reached, trust_throttled, invite_limit_reached, rate_ceiling_exceeded, daily_quota_exceeded, monthly_quota_exceeded, rate_limit_exceeded, support_rate_limited.
- `500`: Something failed on our side. Codes: internal_server_error.

---

[API](https://skmtc.dev/agentisend/apis/agentisend-api.md) · [All operations](https://skmtc.dev/agentisend/apis/agentisend-api/llms.txt) · [OpenAPI document](https://skmtc.dev/agentisend/apis/agentisend-api/revisions/3066dda62a56?raw)