---
title: "Update an inbox’s on-call settings"
method: PUT
path: "/v1/inboxes/{id}/escalation"
tags: ["Trust"]
---

# Update an inbox’s on-call settings

`PUT /v1/inboxes/{id}/escalation`

## Request

- Base URL: `https://api.agentboxd.com`
- URL: `https://api.agentboxd.com/v1/inboxes/{id}/escalation`
- Auth: HTTP bearer

`{ override?, contacts?, triggers? }`. With `override: true`, alerts about this inbox go to its own confirmed contacts instead of the workspace’s.

Permission: `escalation:manage`.

## Path parameters

- `id` string, uuid, required

## Request body

- object
  - `override` boolean
  - `contacts` string[]
  - `triggers` object, nullable
    - `needs_human` boolean
    - `phishing` boolean
    - `blocked` boolean
    - `draft_failed` boolean
    - `emergency_stop` boolean
    - `held` boolean
    - `draft_created` boolean

## Response `200`

OK

- object

## Other responses

- `4XX`: Error
- `5XX`: Error

---

[API](https://skmtc.dev/agentboxd/apis/agentboxd-api.md) · [All operations](https://skmtc.dev/agentboxd/apis/agentboxd-api/llms.txt) · [OpenAPI document](https://skmtc.dev/agentboxd/apis/agentboxd-api/revisions/ee7b079f0e97?raw)