---
title: "Card order updated"
method: POST
path: "balancePlatform.cardorder.updated"
tags: ["Card order"]
---

# Card order updated

`POST balancePlatform.cardorder.updated` (webhook)

Adyen sends this webhook when there is an update in card order status.

## Payload

- CardOrderNotificationRequest
  - `data` CardOrderItem, required
    - `balancePlatform` string — The unique identifier of the balance platform.
    - `card` CardOrderItemDeliveryStatus
      - `errorMessage` string — An error message.
      - `status` 'created' | 'delivered' | 'notApplicable' | 'processing' | 'produced' | 'rejected' | 'shipped' | 'unknown' — The status of the PIN delivery.
      - `trackingNumber` string — The tracking number of the PIN delivery.
    - `cardOrderItemId` string — The unique identifier of the card order item.
    - `creationDate` string, date-time — The date and time when the event was triggered, in ISO 8601 extended format. For example, **2025-03-19T10:15:30+01:00**.
    - `id` string — The ID of the resource.
    - `paymentInstrumentId` string — The unique identifier of the payment instrument related to the card order item.
    - `pin` CardOrderItemDeliveryStatus
      - `errorMessage` string — An error message.
      - `status` 'created' | 'delivered' | 'notApplicable' | 'processing' | 'produced' | 'rejected' | 'shipped' | 'unknown' — The status of the PIN delivery.
      - `trackingNumber` string — The tracking number of the PIN delivery.
    - `shippingMethod` string — The shipping method used to deliver the card or the PIN.
  - `environment` string, required — The environment from which the webhook originated. Possible values: **test**, **live**.
  - `timestamp` string, date-time — When the event was queued.
  - `type` 'balancePlatform.cardorder.created' | 'balancePlatform.cardorder.updated', required — Type of webhook.

## Acknowledgement `200`

OK - the request has succeeded.

- BalancePlatformNotificationResponse
  - `notificationResponse` string — Respond with any **2xx** HTTP status code to [accept the webhook](https://docs.adyen.com/development-resources/webhooks/#accept-webhooks).

---

[API](https://skmtc.dev/adyen/apis/configuration-webhooks.md) · [All operations](https://skmtc.dev/adyen/apis/configuration-webhooks/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/adyen/configuration-webhooks/revisions/74e0766552b1/schema)