---
title: "Click to Interaction"
method: POST
path: "/v1/interactions-hub/click-to-interaction"
---

# Click to Interaction

`POST /v1/interactions-hub/click-to-interaction`

## Request

- Base URL: `https://api.acefone.in`
- URL: `https://api.acefone.in/v1/interactions-hub/click-to-interaction`
- Auth: none required

This API helps to initiates a customer interaction (e.g., call, WhatsApp, SMS) using the provided phone number.

## Headers

- `Authorization` string, required
- `x-trace-id` string

## Request body

- object
  - `contact_number` string, required: Customer number in E.164 format
  - `agent_id` string, required: ID of the Acefone agent who will chat on the interactions

## Response `200`

---

[API](https://skmtc.dev/acefone/apis/servetel-base-api-config.md) - [All operations](https://skmtc.dev/acefone/apis/servetel-base-api-config/llms.txt) - [OpenAPI document](https://skmtc.dev/acefone/apis/servetel-base-api-config/revisions/53c894ebaf13?raw)