---
title: "Schedule a Callback"
method: POST
path: "/v1/dialer/schedule_call/"
---

# Schedule a Callback

`POST /v1/dialer/schedule_call/`

## Request

- Base URL: `https://api.acefone.in`
- URL: `https://api.acefone.in/v1/dialer/schedule_call/`
- Auth: none required

## Headers

- `Authorization` string, required

## Request body

- object
  - `customer_name` string, required: The name of the lead for whom the callback is being scheduled.
  - `schedule_date_time` string, required: YYYY-MM-DD HH:MM:SS – The exact date and time when the call should be scheduled.
  - `assigned_to` string, required: The agent ID to whom this scheduled call is assigned.
  - `customer_number` string, required: The contact number of the customer to be called.
  - `reminder_schedule_callbacks` boolean: If true, a reminder notification will be set for the scheduled callback.
  - `reminder_time` integer: The time (in minutes) before the scheduled callback when the reminder should be triggered.
  - `call_end_min` integer: The duration after which the scheduled call should automatically end if unanswered.
  - `inbound_queue` integer: The queue ID to which this scheduled callback belongs, ensuring proper call routing, only can be used when dialer campaign inbound callback is 1 through campaigns api.

## Response `200`

200

- object

## Other responses

- `400`: 400

---

[API](https://skmtc.dev/acefone/apis/servetel-base-api-config.md) - [All operations](https://skmtc.dev/acefone/apis/servetel-base-api-config/llms.txt) - [OpenAPI document](https://skmtc.dev/acefone/apis/servetel-base-api-config/revisions/53c894ebaf13?raw)