---
title: "Submit Support Ticket"
method: POST
path: "/api/v1/support/ticket"
---

# Submit Support Ticket

`POST /api/v1/support/ticket`

## Request

- Base URL: `https://neurotrade.a3eecosystem.com`
- URL: `https://neurotrade.a3eecosystem.com/api/v1/support/ticket`
- Auth: none declared

Submit a support ticket. Tier-prioritized response window enforced.

Body: {subject, message, category (optional)}.
Creates a row in support_tickets with tier-derived priority and
SLA-deadline timestamp. The ops team reads support_tickets ordered by
(priority DESC, created_at ASC) so higher tiers get attended first.

## Response `200`

Successful Response

- unknown

---

[API](https://skmtc.dev/a3eecosystem/apis/neurotrade-gateway.md) · [All operations](https://skmtc.dev/a3eecosystem/apis/neurotrade-gateway/llms.txt) · [OpenAPI document](https://skmtc.dev/a3eecosystem/apis/neurotrade-gateway/revisions/b07f0e2a652d?raw)